Creating a product

Use the Create Product page to create a product. The Product Setup wizard guides you through each step of the product creation process.

The type of product you choose to create determines the available settings and the defaults for those settings. See Product Setup for more information. To learn how to change the product setup for your company, contact your Store Operations team.

How to create a product

1. Go to the Product Setup wizard and choose a template.

   1. Choose one of the following options:

      • Select Catalog, select Products, and then click Create Product.
      • Select Catalog, select Products, click Manage Product and then click Create Product.

      The Product Setup step appears.

   2. Choose a template.

      

   3. Click Next.

   See Product Setup for more information.

2. Select the supported locales.

   Requirement: For Product Combinations, the supported locales must include the supported locales for the components that have product visibility and purchasing restrictions. Likewise, the supported locales in the components must include the supported locales for the Product Combination if there are product visibility and purchasing restrictions in the Product Combination.

   1. Select the checkbox next to each locale you plan to support.

      

   2. Select the Default option next to a locale that you want to use as the default.

      The system will use the default locale to display in your store if the shopper’s locale is unknown.

   3. If required, select the Restrict Product Visibility and Purchasing to Locales Below checkbox.

      Note: When you select this checkbox, you are only selling this product to the selected locales.

   4. Click Next.

   See Supported Locales for more information.

3. Add the product to catalogs and categories.

   1. Under Add Product to Catalogs, select the checkbox next to each catalog where you want the product to appear.

      Requirement: For product combinations, the catalog associations in the product combinations must include all of its components.

      Example: If you associate a product combination with catalogs A and B, you must associate all of the components in the product combination with both of those catalogs.

   2. Under Add Product to Categories, select the checkbox next to each category where you want your product to appear.

      Note: You must select a catalog before you can select a category.

      

   3. Click Next.

   See Catalogs and Categories for more information.

4. Select the product options:

   1. If your company created Custom attribute families, select the checkbox next to each option you want to apply to the product.

      Note: If you are creating a subscription product, you must select the Subscription option.

      

   2. Select the fulfillment option for your product.

      Note: If you create a product with variations, you can select more than one fulfillment option. (checkboxes instead of option buttons appear next to each fulfillment type.) If you select more than one fulfillment option, you must create a product variation for each fulfillment option.

   3. Click Next.

   See Product Options for more information.

5. Configure the product settings.

   1. To change the product settings for the default locale, click the default locale tab and complete the fields. If you click a different locale tab, click Yes when prompted to save your changes.
   2. Click the tab for a locale, select the Override default local settings checkbox, and complete the fields. If you click a different locale tab, click Yes when prompted to save your changes.

   3. Repeat step b for each additional locale.

      

   4. Click Next.

   See Product Settings for more information.

6. Configure the product components.

   Prerequisite: You must enable Product Combination before you can select this option. See How to enable product combinations for more information.

   Note: The Product Components step only appears when you select the Product Combination (with Components) option on the Setup Product page.

   1. Click Add.
   2. Complete the search fields and click Search .

   3. Choose one of the following options:

      • To select one or more products, select the checkbox next to each Product ID you want and then click Add Selected Items.
      • To select all products in the list, select the checkbox next to Product ID, and then click Add Selected Items.

      The products appear in the Product Components list.

   4. Click Next.

   See Product Combination for more information.

7. Create product variations.

   Note: The Product Variation step appears when you:

   1. Select the Multiple Product (with Variations) option on the Setup Product page.
   2. Select more than one fulfillment method from the Product Options page.

   Note: You can only create variations in this step. You can enter more information on the variation by including images, downloading files, and adjusting lifecycle settings later on.

   To add a product variation:

   1. Under Product Variations, select the product variation options you want to use.
   2. Under Attribute Values, click an attribute or click Select All to select all attributes in the Search Results column. The selected attributes move to the Selected Items column.
   3. Click Create. The new variation now appears in the Existing Variations pane.

   4. Under Existing Variations, select the fulfillment method from the Search and Filters tab and choose one or more of the following options:

      • To search for a product variation, enter the name of the product variation in the search field under the Search and Filters tab, and click Search .

      • To configure digital rights for a fulfillment method:

        1. Select the checkbox next to the product variation under the Search and Filters tab.
        2. Click Digital Rights. The Configure Digital Rights Management window appears.
        3. Complete the fields. See Serial numbers and Unlock codes for more information.

      • To edit the pricing for a fulfillment method:

        1. Select the checkbox next to the product variation under the Search and Filters tab.
        2. Click Edit Pricing. The Edit Pricing window appears.
        3. Complete the fields. See Pricing for more information.

      • To delete one or more fulfillment methods, choose one of the following options:

        • Select the checkbox next to each product variation you want to delete under the Search and Filters tab and click Delete.
        • Click the checkbox next to Variation ID under the Search and Filters tab to select all fulfillment methods and click Delete.

      • To change the order in which delivery types (fulfillment methods) appear in the store:

        1. Click Ordering.
        2. Use the up and down arrow keys in the Order Variation Attributes window to change the order of the delivery types.
        3. Click Save.
   5. Click Next.

   See Product Variations for more information.

8. Assign a price to the product.

   1. If you chose the Product Combination (with Components) template on the Product Setup page, click the Expand button to display the components associated with the product.

   2. For each component in the Pricing list, perform the following steps:
      1. Type the price of the product in the Price field.
      2. (Optional.) Select the Allow Zero if the product is part of a promotion or giveaway.
      3. Repeat step a for each additional currency.

   3. Click Finish. The Edit Product page appears.

      Note: If the Edit Product page shows any errors, you can correct the errors on the Edit Product page and save the changes.

      If you create a product with variations, you must select the fulfiller location, provide a Part Number, and update the tax rules for each product variation on the Details tab of the Edit Product page. You can also update any attributes that are unique to that product variation.

      Important: By clicking "Finish" and adding a product through this interface, you acknowledge the Export Compliance Acknowledgment Statement. This statement appears at the bottom of the Pricing step.

   See Pricing for more information.

9. Deploy the product. See Deploy Products for instructions.

How to create a Flex Term renewal for a subscription product

To create a subscription that uses Flex Term renewal:

1. Follow the instructions in How to create a product.

2. When you reach the Product Options step, select the Subscription checkbox.

   

3. When you reach the Product Settings step, complete the fields under Subscription. See Subscription for more information.

   

4. Choose Flexible Term from the Payment Schedule drop-down list.
5. Select the number of billing cycles from the Number of Billing Cycles drop-down list.
6. Under Notifications, clear the checkboxes associated with Reminders for Automatic Renewals.
7. Choose one or more manual renewal reminders checkboxes associated with Reminder for Manual Renewals.
8. Select one or more checkboxes associated with Update Expired Credit Card to send credit card expiration reminders before billing events.
9. Click Next and complete the rest of the field in the Product Setup wizard.