Product Options

Use the Product Options step to enable the product and fulfillment options for the product. These options determine how the product appears in your store.

Note: The options you see on the Product Options page depends on the product template defined for your company. See Product Setup for more information on product templates.

Adding or enabling a product option varies depending on whether you are creating the product or editing an existing product.

  • When you create a product, you enable the options you want the product to have in the Product Options step of the Product Setup wizard. You define the specifics for these options in the Product Settings step of the Product Setup wizard.
  • When you edit a product, the Edit Product page shows you the settings that you enabled for a product and provides an Add/Remove Settings link where you can add or remove options as needed.

The fulfillment options determine how you deliver the product to the customer.

Note: If you create a product with variations, you can select more than one fulfillment option. (checkboxes instead of option buttons appear next to each fulfillment type.) If you select more than one fulfillment option, you must create a product variation for each fulfillment option.

The options that appear under the Product Options depend on your company's Product Template. The Product Template defines the settings, attributes, locales, tax categories, and platform options that appear when you create or edit a product. The Store Operations team configures the Product Template at the company level so that you can use the setup for all the sites or stores within your company. See Product Setup for more information.

Some of the Product Options define the type of product while other options control where or when you can sell the product, how you price and fulfill the product, and so on.

Example: The type of product could be a software product or a physical product.

Product Option attributes

If your company created Custom attribute families, then they will appear here. You will configure the attributes for these attributes in the Product Settings step. See Product Settings for more information.

Attribute Description

Select one or more of the following options to determine how the product will appear in your the store. Note that some of the product options described in this list may not be available for your site. Any custom options created for your company will appear below.

  • Advanced Billing—With advanced billing options, clients want to entice shoppers to purchase by trading commitment length, billing cycle, and price. Select this checkbox when you want to allow shoppers to lock in a price for the subscriptions for a specified commitment length.
  • Carrier Billing—Select this checkbox when you want the shopper's transaction to appear on their monthly cellular phone bill, rather than upon checkout.
  • Deferred Payment Override—Select this checkbox when you want to set up deferred payment overrides.
  • Digital Rights—Select this checkbox when you want to assign digital rights to the product. Used in the context of protection and privacy of digital media. It describes the rights or permissions granted by the publisher or manufacturer to access, use, create, and publish digital media; access or use computers, other electronic devices, and communications networks. When enabling digital rights, note the following:

    • There are two ways you can protect your products from unauthorized access or use: Serial numbers and Unlock Codes.
    • The Digital Rights option enables and manages the serial numbers and unlock codes you want to use to control access to software and other digital products.
    • A serial number is a code that a shopper must enter during installation for the product to install correctly.
    • Unlock Code is a code that shoppers enter to allow them access to the product.

  • Fees—Select this checkbox when you want to set up fees after you create the product. See How to set up fees for more information.
  • Financing—Select this checkbox when you want to set up financing.
  • Game—Select this checkbox when you want to set game ratings and reasons for computer games, console games, and so on.
  • Gaming ESRB Image—Select this checkbox when you want to provide the ESRB rating image. This image is required for a gaming product and appears in the details.

  • Gifting—Select this checkbox when you want to allow a shopper to purchase a product as a gift in your store.
  • Google Merchant Center—Select this checkbox when you want to add your product data to Google Merchant Center and make it available to Google Shopping and other Google services.
  • International Trade Settings—Select this checkbox when you want to set up special restrictions for the sale of the product to certain countries. You can also use these settings to restrict billing or shipping location to various states in the USA.

  • Merchandising Detail— Select this checkbox when you want to allow the user to create a marketing experience while selling a product.

  • Metered Renewals—Select this checkbox when you want to allow clients to bill by the seat, number of transactions, incidents, or measurable unit.

  • Other Fulfillment Integrations—Select this checkbox when you want your stores to provide unique fulfillment for their products.

  • Preorder—Select this checkbox when you want to allow shoppers to purchase the product before you release the product. Preorders allow you to build excitement for your product before you release the product to the market. You can provide preorders for products like movies, music, games, and other products with a definite release date.

  • Product Attributes—Select this checkbox when you want to add an extra custom field or image to the product. These attributes provide more information on the product after certain deliveries.

  • Product Details Page—Select this checkbox when you want to configure the values that appear on the Digital River-hosted pages in your store. These pages provide content about your product in various tabs.

  • Restricted View and Editing—This role determines if the user has permission to access privileged product-related pages and actions. The existing permission framework in Digital RiverGlobal Commerce binds permissions to URL actions.

  • Reward Programs—Select this checkbox when you want to create a points-based customer loyalty program. You can use the program to reward the shoppers for purchases in your store.

  • Search Engine Optimization—Select this checkbox when you want to set up the text and keywords you want to appear in the search results. When a shopper enters the text or keywords in a search engine such as Google™ to find a product, it narrows the search results.

  • Serialized—Select this checkbox when you want to create a unique identifier for a purchased article on the Global Commerce platform. This serial code comes from a collection of serial codes assigned to a specific item.

  • Software—Select this checkbox when you want to define computer software products, such as system requirements, license agreement, video card requirements, supported platform, and so on.

  • Software Category Compare Attributes—Select this checkbox when you want to build groups of features for comparable software products.

  • Subscription—Select this checkbox when you want to create a subscription product. You can set the length of the subscriptionClosed A customer pays regularly to receive a product or service., the renewal options and settings, and whether the subscription has a free trial.

    Note: If you are creating a subscription product, you must select the Subscription option.

  • Subscription Integration Family—Select this checkbox when you want to add Subscription Service Notification (SSN). This option allows the integration to use different endpoints based on the product. After adding the product to the family, you need to provide the endpoint within the product setup. When the SSN goes out, it sends the message to the endpoint defined in the product setup. This allows us to apply a named XSLT to the integration based on the product setup.

    Note: Digital River needs to implement some of these integration settings. A Catalog Manager can add the integration to a product.

    After adding this product to the cart, the shopper has to enter the proper SSN for identification.

  • Trial—Select this checkbox when you want to allow the shopper to try the product before they buy a product. The trial product will be distributed with a trial period for shoppers to "try before you buy."
  • Usage-Based Billing— Select this checkbox when you want to allow clients to charge their customers based on how much of the product they have used.

  • Variation Defining Attributes—Select this checkbox when you want to enable the site designer to display a localized label for variation defining attributes. It creates a suitable shopping environment for the client.

  • Volume License Pricing—Select this checkbox when you want to set up the point value for products that are a part of a volume license plan or used in a Private Store with tiered pricing. Use this setting in conjunction with the pricing set up for the product to determine when shoppers get a special product on certain purchases of products in the plan.
Fulfillment Options

Select one or more fulfillment methods (as applicable) for the product. Your options are as follows:

  • Download—Use the Download fulfillment method when you have a digital product such as software, games, and so on that shoppers can download on purchase.
  • Physical—Use the Physical fulfillment when you need to deliver a physical product to shoppers via postal mail or a shipping company such as United Parcel Service® (UPS) or FedEx®.
  • Physical on Demand—Use Physical on Demand (POD) fulfillment method when you want to provide a physical version of your software, game, or digital product without maintaining a physical inventory that can become old or outdated.
  • Other—Use the Other method for service, warranty, entitlement, and so on.