Job queue

Use the Job Queue to view and retrieve the files you have imported or exported from your catalog.

The Job Queue shows the progress or status of import and export jobs. When a job completes (or fails), you can see job details such as any warnings or errors that occurred, and the file processed by the job.

Import and export jobs for products and digital rights appear in the Job Queue. The system processes import and export jobs in the queue in the order they received, but you can run more than one job at the same time. The number of jobs that can run at the same time and the time it takes to process a job depends on the size of each job.

The Job Queue shows two tabs: Export Jobs and Import Jobs. The Export Jobs tab shows all the exported jobs within the last 15 days. The Import Jobs tab shows all imported jobs within the last 15 days. The lists for both Exports Jobs and Import Jobs tabs automatically refresh every 60 seconds.

When a red stop sign appears next to an item in the list, an error occurred. Fix the problem and try again. You cannot deploy products until you resolve all problems.

Button Description
Import and Export Products Import and Export Products Allows you to create new products or modify existing products using a spreadsheet. See Importing and exporting products for more information.
Import and Export Fees Import and Export Fees Allows you to create new fees or modify existing fees using a spreadsheet. See Importing and exporting fees.
Import and Export Digital Rights Import and Export Digital Rights Allows you to create new digital rights or modify existing digital rights using a spreadsheet. See Importing and exporting digital rights for more information.
Import and Export Prices Import and Export Prices Allows you to create new prices or modify existing prices using a spreadsheet. See Importing and exporting a price list for more information.
Import and Export Email Addesses Import and Export Email Addresses

Allows you to import and export email addresses. See Importing and exporting email addresses for more information.

Requirement: You must enable the Email Address access method (toggled to ON) in your Private Store to enable this button.
Import and Export Email Domains Import and Export Email Domains

Allows you to import and export email domains. See Importing and exporting email domains for more information.

Requirement: You must enable the Email Domain access method (toggled to ON) in your Private Store to enable this button.
Import and Export Email Partners Import and Export Partners Allows you to manage partner plans. See Managing partner plans for more information.
Attribute Description
All

Choose the type of import or export jobs you want to view from the All list. Your options are as follows:

  • All—View all import or export jobs
  • Digital Rights
  • Subscription Renewal Product Pricing
  • PartnerExport
  • Price List
  • Product
  • Fees - Management
  • Fees - Enable/Disable
  • PrivateStoreEmailAddressExport
Refresh Now Click the link to refresh the list.
Job ID The job's unique identifier.
Name The name of the price list. To view details for a specific job in the queue, click the name of the job.
Type

The type of job.
Reference ID The job's reference ID.
User The login name for the user who initiated the job.
End Date The end date for the price list.
Start Date The date and time when the job started.
Status

The current status of the job.

Required Role: Catalog ManagerClosed This Global Commerce user role allows users to access the catalog, including product features, categories, subscriptions, and tags. The user can also preview sites. or Fee AdministratorClosed This Global Commerce user role allows users full access to Company Fees features and restricted access to the System Fees features and Jurisdictions. It also provides access to bulk import and export for company fees. Digital River assigns this role, but it is unavailable in Global Commerce.

  1. Select Catalog and click Job Queue. The Job Queue page appears.

  2. Choose one of the following options:

    • To view the export jobs, click the Export Jobs tab. Note that the Export Jobs tab shows by default.
    • To view the import jobs, click the Import jobs tab.
  3. Choose the type of import or export jobs you want to view from the All list.

  4. To view details for a specific job in the queue, click the name of the job under the Name column. The Job Detail page appears.

    The Job Detail page shows the status of the job and other information, such as when you initiated the job. When the job completes (or fails), a link to the processed file appears in the Processed File field.

  5. Click the link to view or save a copy of this file on your computer.