Importing and exporting digital rights

You can use the Import and Export tool to manage your serial numbers and unlock codes for a product. With this tool, you can use a spreadsheet to import serial numbers and unlock codes. You can also export unused serial numbers or unlock codes as needed.

Note: The system processes all imports and exports in the background asynchronously. When the job completes (or fails), you can view details about the job such as the warnings or errors that occurred, and view the file processed in the job.

Digital Rights Import and Export taskbar

Button Description
View Export Job Queue View Export Job Queue Allows you to view the Export Jobs queue. See Job queue for more information.
View Import Job Queue View Import Job Queue Allows you to view the Import Jobs queue. See Job queue for more information.

How to import digital rights

Required Role: Catalog ManagerClosed This Global Commerce user role allows users to access the catalog, including product features, categories, subscriptions, and tags. The user can also preview sites.

  1. Select Catalog, select Products, and click Import and Export Digital Rights. The Digital Rights Import and Export page appears.

  2. Under Import Serial Numbers/Unlock Codes, select one of the following import options.

    • Serial Numbers - Local Purchases—Select this option if you want to export serial numbers verified by Global Commerce.
    • Serial Numbers - Activation Service—Select this option if you want to export serial numbers verified by another service or system.
    • Unlock Codes—Select this option if you want to export unlock codes.
  3. Type (or use the search feature to find) the product ID for the product in the Product ID field. The Product ID may already be in this field if you came to this page from a product page.
  4. Type a name for the import job in the Job Name field. You use this name to track the import in the Job Queue.
  5. Click Choose File next to the File field and select the text file (TXT) with the digital rights you want to import. The size of the file you import is limited to 4 MB. Serial numbers and unlock codes can be of any length but must contain all Unicode Standard characters (except for the paragraph return or newline character).

  6. Choose one of the following Action options to define how you want to import serial numbers or unlock codes:

    • Append to List—Append serial numbers or unlock codes in the file to the existing list.
    • Replace List—Replace the existing list with serial numbers or unlock codes contained in the file.
  7. Click Import to initiate the job. You can view the status in the Job Queue. See Job queue for more information.

How to export unused digital rights

Required Role: Catalog ManagerClosed This Global Commerce user role allows users to access the catalog, including product features, categories, subscriptions, and tags. The user can also preview sites.

  1. Select Catalog, select Products, and click Import and Export Digital Rights. The Digital Rights Import and Export page appears.

  2. Under Export Unused Serial Numbers/Unlock Codes, select an Export Option. Your options are as follows:

    • Serial Numbers - Local Purchases—Select this option if you want to import serial numbers verified by Global Commerce.
    • Serial Numbers - Activation Service—Select this option if you want to import serial numbers verified by another service or system.
    • Unlock Codes—Select this option if you want to import unlock codes.
  3. Type (or use the search feature to find) the product ID for the product in the Product ID field. The Product ID may already be in this field if you came to this page from a product page.
  4. Type a name for the export job in the Job Name field. You use this name to track the import in the Job Queue.
  5. Click Export to initiate the job. You can view the status in the Job Queue. See Job queue for more information.

How to import blacklisted serial numbers

Required Role: Catalog ManagerClosed This Global Commerce user role allows users to access the catalog, including product features, categories, subscriptions, and tags. The user can also preview sites.

  1. Select Catalog, select Products, and click Import and Export Digital Rights. The Digital Rights Import and Export page appears.
  2. Under Import Blacklisted Serial Numbers, type (or use the search feature to find) the product ID of the product for which you want to import blacklisted serial numbers in the Product ID field. The Product ID may already be in this field if you came to this page from a product page.
  3. Type a name for the export job in the Job Name field. You use this name to track the import in the Job Queue.
  4. Click Import to initiate the job. You can view the status in the Job Queue. See Job queue for more information.