Creating a user

Use the Create User page to create a new user.

Details tab

Use the Details tab to configure a user's details.

Panes Description
Contact Information

Enter or edit the contact information for the user. The system automatically populates the address fields with the selected company's address, but you can change or update the address as needed.
Login Information

Enter or edit the login information for the user. The following fields appear in the Login Information pane:

  • User Name—The user's login name. If you edit an existing user, you cannot change the User Name.

  • User Locale—Select the default locale for the user. The system uses this selection to determine what content to display to the user when multiple versions are available.

    Example: The Customer Service pages several localized language. A Japanese user sees only the Japanese locale for these pages, while an English user sees only the English locale for these pages.

  • Start Date and End Date—Use these fields to define when the user should be active in the system. If you specify an end date (end dates are not required), the system terminates the user's access to the company and site on that date.

    Note: To deactivate or reactivate the user, click Deactivate User or Activate User in the taskbar. Deactivated users cannot log on to the system. See How to activate or deactivate users for more information.

  • Password—The system emails password links to users when they create their account. Please make sure the email address is correct. If you edit an existing user, click Expire Password to reset the user’s password. The system expires the user's current password, and the next time the user signs in they have to enter a new password. When a user enters their new password, they can enter their old password.

  • Status—Indicates whether the user is active or inactive.
Access Information

Select the company (or companies, if applicable) and sites the user can access. Then assign a role to the user for each site the user can access. The company and site roles determine which Global Commerce pages and the user can see and use. For more information on what each role controls, see User role definitions.

Note: You should assign all Global Commerce users in your company the User Manager role. The User Manager can assign one or more of these roles when they create or edit a user within the same company. The User Manager cannot assign roles to a user if the User Manager does not have access to those roles.

Notifications tab

Use the Notifications tab to view and resend a user's notifications.

Note: You must activate the user before you can set a notification. See How to activate or deactivate users for more information.

Pod Description
User Information

Displays the following information:

  • User Name
  • Email Address
Notification History Lists the email notifications sent to the user.
Delayed Notifications Lists the unsent email notifications.

How to create a user

You can create users. When you create a new user, you enter the contact information for the user and define their access rights to Global Commerce.

  1. To create a user, select Administration, select Users, and then click Create User. The Create User page appears.

  2. Complete the fields and click Save. See the Details tab and Notifications tab, for a description of these fields.