Configuring site settings

Use the Site Information settings to enter your site and company name, as you want it to appear to shoppers in your store. See Site settings and Site Information for more information.

Enter the name of your company, as you want it to appear to shoppers.

Shows the status of the site.

Choose one of the following options:

• On
• Off

Allows you to customize your Store Builder promotional links. Choose one of the following options:

• Enabled—Choose this option if you want to customize your Store Builder promotional links during the promotional link creation process.
• Disabled

Shows the available domains for your site.

Enter the domain name for the virtual domain. Storefront Links uses this domain when generating hyperlinks for your site.

This field appears when you click Add.

If you selected the Restrict Current Domain to Allowed Sites Only checkbox, you must choose an option that defines how you want to restrict access. Your options are as follows:

• Always Use Virtual Domain for Redirects—When a shopper tries to view a site within your virtual domain that is not your site (or associated with the virtual domain), the system redirects the shopper to the Home page for the virtual domain you specified in the Virtual Domain field.
• Use Specific URL for Redirects—When a shopper tries to view a site within your virtual domain that is not your site (or associated with the virtual domain), the system redirects the shopper to the URL you specified in the Specific URL field.

This field appears when you click Add.

Select this checkbox if you want a shopper to view the Frequently Asked Questions (FAQs) that relate to backup CDs.

Allows you to choose to deny billing or shipping based on a shopper's billing or shipping address. Choose one or more of the following options:

• Billing—Select this option to deny billing to a restricted address.
• Shipping—Select this option to deny shipping to a restricted address.

Enter up to 50 lines of words, phrases, symbols or addresses that will result in a denial of shipping address, one on each line. The system denies shipping to any shopper’s street address (line 1) that contains one or more of these terms.

Enter up to 50 lines of words, phrases, symbols or names that will result in a denial of billing address, one on each line. The system denies billing to any shopper’s city that contains one or more of these terms.

Allows you to deny billing or shipping based on a shopper's billing or shipping postal code. Choose one or more of the following options:

• Billing—Select this option to deny billing to a restricted postal code.
• Shipping—Select this option to deny shipping to a restricted postal code.

Enter up to 50 postal codes that will result in a denial of the shipping address, one on each line. The system denies shipping to any shopper’s postal codes that contain any of these codes.

Choose the service you want to use. Your options are as follows:

• Verazip
• Standard Address Validation
• None

Use the Authentication settings to require shoppers to sign in to your store and authenticate themselves before they can browse your products or make a purchase. See Site settings and Authentication for more information.

Choose the page that the system will redirect to when they try to enter your site without authenticating themselves. The action usually corresponds to a specific page, such as a Login page or Contact Us page.

Select Enabled for Authentication to enable this list.

Use the Checkout settings to choose what elements you want to appear in the shopping cart and whether you want to force shoppers to create an account with your site before they can complete their purchase. Conversely, you can also allow shoppers to shop anonymously. See Site settings and Checkout for more information.

Select how you want to create accounts on your site. You can choose one or more of the following options:

• Company Name Field—Shows a field where a shopper can enter the name of their company.
• Division Field—Shows a field where a shopper can enter the division where they work in the company.
• Fax Number Field—Shows a field where the shopper can enter their fax number.
• Work Number Field—Shows a field where the shopper can enter their work phone number.
• State/Province Field—Shows a field where a shopper can enter the name of the state or province in which they reside.
• Birth Date Field—Shows a field where the shopper can enter their birth date.

• End User Address Section—Shows a field where the shopper can enter an alternate address.

  • Reseller Site—Select this option if this is a reseller site. When selected, this option indicates that the reseller gives Digital River permission to send email notifications to the end user about the reseller purchase (pricing does not appear in the email).
• Require Anonymous Password Field—Shows a field where the user can enter their password.

• Save My Info Check Box—Shows a checkbox that a user can select when they want to save their information for the session. When you select this option, you need to specify the Default Value. 

  • Default Value—The default value for the Save My Info checkbox. Your options are as follows:

    • On—When you select On, the system selects the checkbox by default.
    • Off—When you select Off, the system clears the checkbox by default.
• Allow PayPal as saved Payment Method—Allows the shopper to select PayPal as their preferred payment method.

Select whether you want to require a CVV code for credit card orders. Your options are as follows:

• Always required for every purchase on store—Select this option when Digital River is the Reseller of Record.
• Never have CVV on for store—Select this option if the sites are located in the European Union (EU).

• Only require once, then never require after that—Select this option if you only want to require a CVV code for the first purchase but not for subsequent purchases.

  Note: If you select the option, the shopper enters the CVV code once and then never again with repeat purchases. This feature requires some site design work. If you do not update your site design, this could affect commerce in your store.

Lists the available checkout flows in your store.

Determines which checkout flows your store can use.

When you enable this feature on your site, it adds a Request Estimate button to the shopping cart. Shoppers can click the button to request so that shoppers can get an estimate of the contents in their cart. Estimates do not guarantee the pricing of the items in the shopping cart, they only save the contents of the cart so the shopper can return to your store and place an order.

• Enabled—Select this option if you want to allow the buyer to request an estimate through the shopping cart.
• Disabled—Select this option if you do not want to allow shoppers to request an estimate through the shopping cart.

To learn more about estimates, see Site settings and Request Estimate.

Choose how long the estimate will be valid after the system creates it. How long an estimate stays valid determines how long a shopper can access that estimate and place an order from that estimate. Your options are as follows:

• 365 days after creation date
• Custom—Specify the number of days the estimate will remain valid after the creation date.

Select whether you want a checkbox to appear when shoppers request an estimate that allows shoppers to ask customer service or sales to contact the shopper (via phone or email) regarding their estimate. Your options are as follows:

• No—The shopper cannot select a checkbox when they want a Company representative to contact them.
• Yes—Allows the shopper to select a checkbox when they want a Company Representative to contact them. When you select this option, the Company Representative field appears.

If a shopper does not complete the order and visits your store again, the system restores the contents of their shopping cart based on your settings here. Shopping cart contents can contain products and offers. See Site settings and Restore Cart Contents for more information.

Use the toggle to enable or disable the restoration of promo URL and coupon code triggers in the shopping cart.

• ON—Restores promo URL and coupon code triggers to the shopping cart when the customer returns to your store.
• OFF—Clears the promo URL and coupon code triggers from the shopping cart when the shopper returns to your store.

Specify how many days after creation you want to retain the contents of a shopping cart.

This field appears when you select ON for Products.

Choose how you want to enforce purchase restrictions. Your options are as follows.

• Product (Across Line Items)—Select this option if you want to use the total number of a product in the shopping cart to enforce the restriction.

  Example: If you set the maximum purchase restriction to two, and a shopper adds the same product to the shopping cart three times, the shopper cannot complete the order because the total number of product items in the shopping cart (in this case three) exceeds the purchase restrictions.

• Line Item—Select this option if you want to enforce purchase restrictions on a per line item basis. This option enforces purchase restrictions per single line item.

  Example: If you set a maximum purchase restriction of two, the shopper could add the same product to the shopping cart multiple times and not be restricted unless the shopper changed the quantity of one of those line items to exceed two (the number set for the maximum purchase restriction).

The Auto Created Line Item Level Return Product event occurs when a product shipped to a customer cannot be delivered to the specified shipping address. Consequently, the product is automatically returned to the fulfiller. This event typically results from a failed CancelRequest, indicating that the cancellation process was initiated but ultimately did not succeed before the item was shipped out. In such scenarios, the system automatically generates a return for the specific line item, facilitating smoother return processing and improved operational efficiency.

The Line Item Level Return Product event occurs when a customer initiates a return at the individual product line item level due to service-related issues. Examples of such issues include receiving an incorrect product. This event is categorized under ReturnType specifically for line item returns.

Purpose: The event aims to address and rectify incidences where the product delivered does not match the customer's order, enhancing customer satisfaction by facilitating a smooth return process.

Key points:

• Triggered by service-related issues such as incorrect product delivery.

• Facilitates a focused return process at the line item level.

• Helps in streamlining returns processing and improving operational efficiency.

Replacement Return is initiated when a customer receives a damaged product and decides to return it. In these cases, the customer is not seeking a monetary refund but a direct replacement of the damaged item. This return type falls within a specific category focusing on exchanging the damaged product for a new, undamaged version, thus ensuring that the customer's initial purchase intention is fulfilled without any financial transactions for the return.

• Trigger: Receiving a damaged product.

• Objective: To replace the damaged item with an undamaged equivalent.

• Return type (ReturnType): No monetary transaction; the aim is a direct product exchange.

A Cancellation Refund event occurs when an order is cancelled before fulfillment and has a settled payment. This type of refund is generated by the system for orders that have been cancelled, including both delayed settled orders and auto settle settled orders. This refund event is particularly used for line item returns set up due to a failed CancelRequest.

The bank or card issuer initiates the Line Item Level Issuer Refund o address specific line items within an order. This type of refund is generated outside the standard Global Commerce platform processes and reconciled through the central payment gateway (CPG). It signifies a direct intervention by the financial institution, typically when there's a dispute, error, or need to adjust a particular line item of an order. This refund category underscores the importance of external financial entities in the refund process, ensuring accuracy and customer satisfaction at the line item level.

An Order Level Issuer Refund is a refund initiated by the bank or card issuer through the central payment gateway (CPG). This type of refund addresses the entire order and is typically triggered outside the Global Commerce platform. It represents the ReturnType for returns reconciled when an Issuer Refund from CPG occurs. It highlights direct financial institution intervention in the refund process for the whole order, ensuring accuracy and maintaining customer satisfaction.

The Order Level Suppress Refund is a system-generated refund event for an order after a fraud suppression has been identified and Digital River has collected the funds. This type of refund occurs when fraud suppression is activated after the funds are settled or cleared, prompting the system to initiate a refund immediately. This ensures that any potentially fraudulent transactions are quickly addressed and rectified, maintaining the integrity of the financial transactions on the platform.

Customer Service issues a Price Adjustment Refund to match the price of a product when another retailer offers the same product at a lower price. This can happen in cases such as customers requesting a price match for a recently purchased item or if a customer has pre-ordered a product and its price drops before its release. This refund ensures customers receive the best possible deal, aligning the purchase price with current market rates.

A Replacement Refund is issued when a customer requests a replacement for a product, but the product is out of stock, making the replacement impossible. In such cases, a refund is made available to the customer rather than providing a replacement. Importantly, this type of refund does not necessitate the return of the product to initiate the refund process. This refund category falls under the ReturnType for returns resulting from an unfulfilled replacement request due to inventory constraints, signifying that a refund mechanism is activated as a resolution.

A Review Refund event occurs when Customer Service issues a refund through a central payment gateway (CPG). This type of refund is typically enacted when a Commerce Operation Manager cannot process the refund through standard means and thus contacts Customer Service for resolution. The refund is executed using the CPG refund screen, ensuring the customer receives it efficiently and securely.

The Line Item Level tab lists events that provide detailed insight into individual product or service transactions within an order. This section is designed to help users and customer service representatives track each line item's status, from backorder to completion. Understanding these statuses is essential for managing inventory, fulfilling orders accurately, and providing timely customer updates. Here, you'll find various states a line item can take, such as back-ordered, cancelled, or pending fulfillment. This granular view ensures precise order management and enhances the overall efficiency of eCommerce operations.

Payment tab

Customer Service sent a payment credit.

The Order Cancelled event occurs when an existing order is canceled either by the fulfiller or by a customer service representative. The cancellation stops all processing and fulfillment activities for the order, effectively ending its lifecycle within the system and ensuring the fulfiller will not complete the orders for various reasons, such as customer retraction or fraud detection, to maintain the integrity of the transaction process.

The Order in Review event indicates that we are currently working on the order. This state occurs after an order has been placed but before all elements of its fulfillment have been completed. The order is in a transitional phase toward completion.

The Order Placed event occurs immediately after a shopper has successfully completed the ordering process. During this stage, the shopper's order is confirmed and readied for subsequent processing, including transferring the order details to the operational data store for further processing. At this point, the order journey through fraud prevention review, risk assessment, and fulfillment preparations begins. This stage is critical for ensuring that all order details are accurate and ready for the next steps in the order processing cycle.

The Order Shipped event signifies that the fulfiller shipped the order to the customer. This critical stage in the order processing cycle indicates that the packaging and shipping preparations are complete and the order is on its way to the delivery address specified by the shopper. The event confirms the transition of the order status to 'shipped,' signaling that the products have left the warehouse or fulfillment center and are in transit to the customer. This event is crucial for the business and the customer, as it indicates the order's progress and expected delivery timeline.

The Other tab lists events that encapsulate transactional events that do not fit neatly into the conventional payment or order processing categories. It includes special cases and exceptional conditions that may arise during the lifecycle of an order. Understanding these events is crucial for effectively navigating and managing the complexities of eCommerce operations. This section provides insights into handling these unique cases, ensuring customer satisfaction and operational efficiency are maintained.

Choose one of the following options:

• Enabled—Select this option if you want to allow the shopper to purchase a physical version of a download product while in the shopping cart. If Backup Media is enabled, additional work will be required to have Backup Media work correctly on the store. Contact your Store Operations Manager for more information.

• Disabled—Select this option if you do not want to use the Backup Media feature.

Displays the "Bought - Also Bought" section on the store.

This feature requires additional Site Design work for the list to appear in your store.

See Site settings and Bought - Also Bought for more information.

Choose the maximum number of products to display on your store. This field appears when you enable the feature.

Choose one of the following options:

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

Use the Home Page Search Engine Optimization settings to control how your store appears in a search engine's search results and the keywords associated with your store for search. The settings you enter here pertain to your store's home page. You can also use search engine optimization with custom pages, categories, and products. See Site settings and Home Page Search Engine Optimization for more information.

Enter the description that the shopper sees under the text link in the search results. Use this text to describe or promote your store or brand, identify the products you sell, or the reason why a shopper might visit your site. The recommended length is 150 characters.

While this feature is enabled, the system will handle input shipping costs based on the tax-inclusive flag of the price list. When the toggle is OFF, the shipping and handling fee will always be tax exclusive. When the toggle is ON, it will refer to the configured price list as follows:

• If the price list is tax inclusive, then the shipping and handling fee is tax inclusive.
• If the price list is tax exclusive, then the shipping and handling fee is tax exclusive.

• GC-Hosted—Use the existing (old) Term Codes implementation used by Global Commerce-hosted sites.
• Term Code Service—Use the new Term Code Service implementation used by the Commerce API.

Choose one of the following options:

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

Controls various payment-related settings and options.

Allows you to enable or disable 3D Secure authentication. 3D Secure authentication provides security for both retailers and customers who are shopping online.

When enabled and a zero dollar authorization fails, the system automatically converts Auto Renewal to Manual Renewal.

This feature lets shoppers choose whether shoppers can save their credit card information for future transactions. When enabled, shoppers can choose one of the following options during the checkout process:

• Save CC Opt In: When enabled, the system saves both the shopper's payment method and the billing address associated with the payment method by default for future transactions without giving the shopper an option.

• Opt Out: If shoppers can choose not to save their credit card information.

Enter the percentage for the delayed payment threshold.

Enter the number of days allows for a delayed payment notification.

Allows the Payments Managers to designate who receives a notification when there are new applications for Client Credit Plus accounts.

Choose one of the following options:

• When Order is placed—May lead to multiple authorizations and consumer questions.
• When product is released—Reduces potential issues with settlement and chargebacks.

The Private Stores setting allows you to create a Private Store for a specific site that provides custom pricing for different groups of shoppers with special access, such as resellers, VIP shoppers, employees, and so on.

Choose one of the following options:

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

If you want to sell your products exclusively in Private Stores, you must enable the Private Store Exclusive Products feature. See Private Store Exclusive Products for more information.

When enabled, Global Commerce handles the cancellation or return of all components of the product combination together: it will cancel unfulfilled items while setting fulfilled ones for return. Choose one of the following options:

• Enabled—Select this option to allow the cancellation or return of all components in a product combination together.

• Disabled—Select this option to turn off the cancellation or return of items in a product combination together.

Use the Regulatory Fees to indicate whether you are required to charge and collect regulatory fees for purchases on your site.

Allows you to self-manage your email notifications. With this setting enabled, the Email Notifications option will be visible in the menu and clients will be able to edit the content of any email notification enabled on this site.

Choose one of the following options:

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

This option allows you to choose whether you want renewals to use the same subscription ID as the initial purchase or be issued a new ID (which is the default behavior) when a shopper manually renews their subscription.

Choose one of the following options:

• Never—Select this option if you want the renewal order ID to be different from the initial subscription order ID.

  Best Practices: Choose the Always or Within number days option. The Never option makes it harder to calculate how many of your new subscription transactions are actually renewals and affects the reporting results.

• Always—Select this option when you want the renewal order ID to be the same as the initial subscription order ID.
• Within number days—Select this option and specify the number of days if you want the renewal order ID to be the same as the initial subscription order ID when the renewal occurs within the time frame you specify in the field.

Select this checkbox if you want the Subscription History link to appear in the Help pages for your site. This link allows the shopper to manage their subscriptions through their account.

Select this checkbox and specify the duration of the free extension in days, weeks, months, or years.

Select this checkbox if you want to allow shoppers to stop automatic billing for their subscriptions while viewing their subscription information in www.findmyorder.com.(Stopping the automatic billing turns the subscription into a manual renewal subscription.) If you do not select this option, a shopper must call Customer Service to stop the automatic billing for their subscription.

Select this checkbox if you want to allow shoppers to stop their subscription from www.findmyorder.com.When a shopper stops their subscription, they immediately lose access to their subscription.

This is how long you want your subscription renewal price list to be valid for renewals from the current date.

This attribute allows you to control when you can create a new subscription renewal price list. This attribute prevents you from charging a shopper a different renewal price than the one quoted in their reminder email. See Subscription renewal pricing for more information.

When setting the renewal price list limitation, observe the following rules:

• Once you set pricing in a renewal price list and activate the price list, never change those prices. If you need to change the pricing in a subscription renewal price list, create a new renewal price list and set the end date for the current price list to the start date for the new price list. Changing pricing in an active renewal price list can result in the reminder email quoting a shopper one price and charging a different price on renewal.

• The number of days prior to expiration when your subscription products send a reminder email should be at least the same number of days set for the renewal price list limitation setting. 

  Best Practices: Configure this setting to be the same value as you set for the maximum number of days prior to expiration for your products. However, as long as you set this setting to the least number of days prior to expiration, the system will charge your shoppers the price quoted in the reminder email.

When enabled, allows Merchandising Manager to customize offer behavior for subscription purchases, including automatic and manual renewals.

• Select Enabled if you want options to Subscription Offer Controls to appear in the Offer Wizard.
• Select Disabled if you do not want the Subscription Offer Controls to appear in the Offer Wizard.

Choose one of the following options:

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

Choose one of the following options:

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

Use the Top-Selling Products feature to show a list of the best-selling products in your store. See Site settings and Top-Selling Products for more information.

Select how often you want the system to recalculate and update the list of top-selling products in your store. Your options are as follows:

• Daily
• Weekly
• Monthly

You can exclude products from the Top-Selling Products list.

Allows you to add products to the Exclude Product list.

Choose one of the following options:

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

Choose one of the following options:

• Enabled—Select this option if you want to enable the system-generated message.
• Disabled—Select this option if you do not enable the system-generated message.

Select how often you want the system to send notifications to a shopper who has ordered a product that is out of stock and on backorder.

Digital Gifting is a feature that enables shoppers to purchase digital products as gifts. When this feature is enabled, customers can add personalized gift messages and receipts to their digital gifts. Conversely, disabling Digital Gifting removes the option for customers to buy digital products as gifts, and they won't be able to include gift messages or receipts.

The prepaid landed costs The total price of a product once it has arrived at the buyer's door. The landed cost includes the original price of the product, all transportation fees (both inland and ocean), customers, duties, taxes, insurance, currency conversion, creating, handling, and payment fees. for a physical order shipped across a border. The system calculates, shows, and collects the costs associated with an export/import order. That includes all costs associated with the export/import order, including prepaying the costs on behalf of the customer for the delivery of the product, clearing customs, and the use our shipping agent (carrier/logistics partner). These calculations also include delivery costs (shipping), any applicable import duties, as well as taxes required to smoothly clear customs.

Use the Notify Me settings to indicate if you want to provide a link (on the Product Detail page) for out of stock products. This allows shoppers to request notification (via email) when an out of stock product comes back in stock.

Select the maximum number of days when a shopper can receive notification that a product is back in stock after a shopper requests notification. When the notification request expires, the system deletes the shopper's request and their email address.

When enabled, allows real-time inventory checks for products in your store. Choose one of the following options:

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

When enabled, allows your store to use an external call to get stock status. Use this option when a third-party system maintains inventory counts for your products.

• Enabled—When you enable gifting, customers can purchase items as gifts. Options include adding gift messages, gift receipts, and special packaging.
• Disabled—When you disable gifting, customers will not have the option to purchase items as gifts. Gift messages, receipts, and special packaging will not be available.

The system sends FTC reports on a nightly basis to the email address listed below if the system sends an FTC notification to a customer. If the system sends no FTC notifications, you will not receive a report.

Enter the email address for the user or group that will receive the FTC report.

Choose the default product category for the credit card payment method. Your options are based on the following payment methods:

• American Express options:

  • Default product category is Digital.

  • Default product category is Physical.

• Mastercard options:

  • Default product category is Software.

  • Default product category is Games.

  • Default product category is Consumer Electronics.

• Visa.options:

  • Default product category is Software.

  • Default product category is Games.

  • Default product category is Consumer Electronics.

Use the Payment Expiration option to specify whether you want to use Digital River default expiration date or define your expiration date for that particular method. The expiration date determines how long a shopper can still submit the payment after a shopper submits an order. Only use this option for delayed and Client Credit payment methods.

• Digital River: This field displays the Digital River's default payment expiration date in days.

• Currently Selected Site: Choose one of the following payment expiration options:

  • Use Digital River Value: When selected, the payment method will use Digital River's default payment expiration date.

  • Override Digital River Value: When selected, the whole number you enter in the Days field determines the expiration date.

Bank Statement Configuration refers to the specific setup or customization options available for bank statements in a financial system or software. This setup can include various parameters and descriptions that dictate how transactions are categorized, displayed, and reported in the bank statements provided to the account holders. For example, it might involve specifying how different types of transactions, like taxes or shipping fees, are described on the statements for clarity and accounting purposes. This configuration is important for ensuring that bank statements are useful, accurate, and tailored to meet the regulatory requirements and the needs of the users, specifically within the context of the United States (US), if you configure the payment method with a focus on US banking practices and regulations.

• Tax Bank Statement Description: Provide the descriptive text for a bank statement that specifies the nature or origin of a tax-related transaction. This could include payments made for taxes or tax refunds received.

• Shipping Bank Statement Description: Provide the descriptive text for a bank statement that specifies transactions related to shipping costs. This includes payments made for shipping services or charges related to the delivery of goods.

The eFinancing Loan and LOC payment methods use this feature.

The Minimum Order Amount feature allows you to set a minimum purchase amount for orders. This can be a critical setting for ensuring the profitability of each transaction. You can enable or disable this feature based on your business needs.

• Enabled: When set to Enabled, customers must reach the specified minimum order amount before proceeding to checkout. This ensures that each order meets a minimum value, which can help cover processing and shipping costs or ensure order profitability.

• Disabled: Disabling this feature removes any minimum spending requirement, allowing customers to checkout with orders of any value. This might be useful for promoting smaller purchases or samples.

The Authorized Shopping Countries setting allows you to define which shoppers can purchase products in your store based on the billing or shipping address they enter during checkout. Use this feature when you want to:

• Deny shoppers, who live in a specific location, from purchasing products from your store.
• Deny shoppers, who want to ship products to a certain location (even if they do not reside at that location), from shipping products to that location from your store.

Lists the countries that a shopper cannot use when entering their billing information.

Supported locales (all other locales besides the default locale) will inherit the settings from the default locale by default. If you want to configure a supported locale differently from the default, click that locale tab, select the Customize for This Locale option, and then add the countries that you want to allow or deny for that locale.

List the countries that a shopper can use when entering their billing information. Some countries appear in the Allowed Countries list by default.

Supported locales (all other locales besides the default locale) inherit the settings from the default locale by default. If you want to configure a supported locale differently from the default, click that locale tab, select the Customize for This Locale option, and then add the countries that you want to allow for that locale.

Explain why you defined the restrictions. Provide enough detail to ensure someone else can determine why you denied or allowed billing or shipping to a specific country for a specific locale.

If the country code is not recognized or configured in the Country/Language list, the system redirects the shopper according to your specified settings. Your options are as follows:

• Stay on this site—Shoppers visiting your store from an unrecognized country will stay on the site they are trying to view.

  Example: If a shopper from an unrecognized country tries to access the en_GB locale of your store and you do not have a rule set up to specifically redirect shoppers in unrecognized countries, they will see the en_GB locale of your store.

• Go to specific site—The system redirects shoppers visiting your store from an unrecognized country to a specific site and locale you select from the Site and Locale lists that appear when you select this option.

Choose the locale you want to use from this list. This field appears when you select the Go to specific site option.

Remove one or more destinations.

Select a country from the list.

Select a locale for the site.

The name of the locale.

Choose one of the following options:

• ON—Enables protection against attacks that force shoppers to unwittingly perform actions against their permission.
• OFF—Disables protection against attacks that force shoppers to unwittingly perform actions against their permission.

Define the shopper's password strength.

Enhanced password strength requires a secure shopper's password. In addition to meeting the minimum password length, the password will need to include three of the following characteristics:

• Upper case letter
• lower case letter
• Numbers
• Special characters: ! @ # $ % ^ * ~ : ; & > < [ ] { } | - _ + = ?

Choose one of the following options:

• ON—Enables the Enhanced Password Strength feature.

  Note: If you enable the Enhanced Password Strength feature, existing shoppers with weak passwords must change their password when they sign in.

• OFF—Disables the Enhanced Password Strength feature.

Choose one of the following options:

• Enabled—Enables the Secure Session Cookie feature.
• Disabled—Disables the Secure Session Cookie feature.

Define how shoppers can regain access to their account if they forgot their password. Some settings may require assistance from your Store Operations Manager.

Enter the number of hours before the link expires. The value must be greater than zero (0).

This field appears when you select the Send Shopper a Link to Reset Their Password option.

Choose one of the following options:

• Require user to enter a CAPTCHA after multiple failed logins
• Lock shopper account after multiple failed logins

When enabled, shoppers must enter their current password when they change their password.